Next-gen systems and pro gear — everything you need to play at your best.
→ Deliveries typically arrive in 1–2 days, though remote areas may take a bit longer.
Yes — we aim to get your game to you on launch day. Pre-orders are usually dispatched 1–2 working days before release, using tracked delivery, so they arrive right on time.
In rare cases (postal delays or remote areas), delivery may take an extra day, but we always ship early to minimize this risk.
Absolutely. Every game, console, and accessory sold at Monster Shop is brand new, factory sealed, and sourced directly from official distributors.
You’ll never receive second-hand, refurbished, or unsealed items.
Yes — once your order has been dispatched, you’ll receive a tracking link by email or SMS. You can follow your parcel in real time and know exactly when it will arrive.
We accept all major debit and credit cards, and will soon accept payments via Paypal and Klarna too.
All options are clearly displayed at checkout.
Yes — your data is protected with SSL encryption during the entire checkout process. Monster Shop never stores your card details; payments are processed securely through trusted payment providers.
No worries. You can return any unopened, unused product within 7 days of delivery for a full refund. Simply contact our support team and we’ll guide you through the returns process quickly and easily.
Yes — all consoles come with the official manufacturer’s warranty (usually 12 months) plus our standard returns policy.
This means you’re fully covered in case of any faults or issues.
Yes — pre-orders can be cancelled any time before payment is processed (usually taken around 21 days before release).
If you change your mind after payment, you can still return the item once it arrives under our returns policy.
Shipping is free on selected items, and costs are always displayed at checkout before you confirm your order.
Standard delivery is usually 1–2 working days, with tracked shipment for added peace of mind.
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